With ArCom's Advantage Plans, you, our customer, picks the services that is right for your organization to ensure that your system is always working while managing your cost.

Advantage PRO Advantage PLUS Advantage BASIC
Parts      20% Discount
Labor and Travel         
Remote System Help Desk         
Annual System Inspection / Preventive Maintenance *       10% Discount
Priority 1 in Queue    2nd Priority 3rd Priority
Annual Onsite Functionality User Training    15% Discount 10% Discount
Loaner Equipment (subject to availability)    Not Included Not Included
Emergency Service Response 24/7/365 Labor and Travel Included
Monday - Friday
24 hours per day
Labor and Travel Included
Monday - Friday
8am to 5pm
Guaranteed Contact Response 1 hour 1 hour 1 hour
Guaranteed In Route Response 3 hours 6 hours 24 hours
Discount on Software License Fees 20% 15% 10%
Discount on Moves, Changes, and Additions Labor 20% 15% 10%
Critical Parts Stocking (Selectable Option) Parts and Equipment Stored at Client's location/facility 30% discount on Parts and Equipment 25% discount on Parts and Equipment 20% discount on Parts and Equipment

* NFPA 72 Certified Fire Alarm Test and Inspections can be included in the proposal at an additional cost.